Shipping policy
*For any domestic order returned to us for either having an insufficient address, wrong address, unclaimed, etc., the customer will have to pay for reshipment of package.
We do not cover or reimburse for shipping costs regarding a return/exchange. Our shipping charges are based on standard carrier rates, and we do not charge our customers any additional fees for shipping.
HI-CHEW®’s fulfillment center is in Las Vegas, NV and shipments to some regions can take up to 7 days depending on the time and date of your order and the destination of the package. Shipments to Hawaii may take longer. Please note that we do not offer expedited shipping options at this time.