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Due to the high volume of requests, samples are not available at this time.

To find stores that carry HI-CHEW™ products near you, check out the Where to Buy section of our website. We suggest contacting the store prior to visiting as we cannot guarantee the availability of the product.

Please check out the nutritional information, ingredients, and allergens for all products listed on HI-CHEW.com here. For all other information regarding ingredients and nutritional information, please proceed with contacting us and a support member will be happy to assist.

Since the bags are filled by weight, if an empty wrapper makes it in, the machine will add an extra piece in its place

We package our products according to weight, and not by flavor, so you may occasionally find a bag with an uneven distribution of flavors.

Discount codes cannot be combined and cannot be used on already discounted products. Discount codes typically exclude bulk, merchandise, and exclusives unless stated otherwise.

International shipping is not available for orders from HI-CHEW.com at this time. Learn more about our shipping policy.

Once you select checkout and process your order on HI-CHEW.com, all sales are final. We are not able to offer returns or exchanges. The only exception are items that have been damaged due to a manufacturing defect. Based on the situation, the items can be returned/exchanged within 30 days of receiving the item. Verification of the manufacturing defect may be requested to issue a refund. We deal with returns on a per customer basis, so please contact our customer service regarding this matter.

To contact our sales team directly, please email cpok@morinaga-america.com